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Service Manager - Christchurch

Position: Service Manager - Christchurch
Closing Date: 05 July, 2022
Location: Christchurch

Vacancy Details

  • Competitive remuneration, company vehicle and medical insurance
  • Work with a range of fantastic agricultural and construction machinery
  • Opportunity to lead and develop the Service function at Christchurch

About us

The power of our machinery put us on the map. But it’s the power of our people and our network that sets us apart. 

Norwood is the largest network selling and servicing premium agricultural machinery in New Zealand.

Kiwi farmers, growers and contractors plough fields, harvest crops, and raise stock all over the country, from Cape Reinga at the top of the North Island, to Bluff at the bottom of the South.  We’ve made it our mission to be there too, setting a goal of being 90 minutes or less from any blade of grass in New Zealand.

We work together as One Norwood to drive the performance and sustainability of New Zealand agriculture through technology and innovation.  We’ve been keeping New Zealand farmers moving for more than 70 years now.  And we intend to keep doing it for many years to come.

The role

Our Service Managers play a key role in driving customer loyalty by providing exceptional service keeping tractors and machinery in optimal operational condition for our customers.

You will be responsible for ensuring all servicing, diagnosis, and repairs to tractors and machinery are completed to a high standard, in a cost-effective manner, and are safe to use. This role is also key towards growing customer loyalty based on the technical capability and performance of you and your team.

To be successful you will have

  • A minimum of five years in agricultural machinery, earthmoving, heavy commercial or closely related industry is preferred
  • A Heavy Automotive qualification in Agriculture, Plant & Equipment or Road Transport will be an advantage
  • Previous success leading, motivating, and managing a team
  • Exceptional customer service skills are essential
  • Knowledge of the intricacies of how to run a large Service Department will be advantageous
  • Your knowledge of Health & Safety will be strong

In return we can offer you

  • Competitive remuneration including free medical insurance
  • Company vehicle plus cell phone and laptop
  • Staff purchasing benefits and company banking options
  • Multiple career pathways within our nationwide Dealership network or National Support Office

If you want to be part of the future of New Zealand’s ag industry and make things happen, then we’d love to hear from you!

Please note we are only able to consider applications made directly through SEEK.  Please apply now if you are interested!

Applications close on Tuesday 5 July 2022 but will be shortlisted as they are received.